COPYRIGHT © 2005 - 2014
WILD CONCEPTS INNOVATIVE WORKS
ALL RIGHTS RESERVED.
All charges are in Philippine Peso (PHP). We accept payments through:
Banco de Oro (BDO) Bank Deposits
Bank of the Philippine Islands (BPI) Bank Deposits
PayPal payments are also accepted but must be made in US Dollars based on the current Philippine Peso to US Dollar conversion
rate plus additional 2.5% PayPal processing fee.
We do not accept PayPal for top level domain registrations.
2.1 Accounts paid for through any of our payment options would be setup only after we get proof of the payment being done.
You agree have to confirm your payment by sending us an email or sms of the required transaction details stated on our
Payment Options page. Such accounts would be setup after payment has been confirmed.
2.2 We require a written authorization by submitting a ticket for requests to change billing cycles, contact email address &
cancellation / termination of services. Requests made through our SMS hotline would not be accepted.
2.3 We send renewal reminders 10 days (Ten) before the actual renewal / due date. This is done so that our clients get
enough time to arrange for the funds required. A second reminder is also sent before the actual due date. The third & final
reminder is sent on the day of renewal itself.
2.4 A grace period of 7 days is given to all accounts. The hosting service is suspended on the 8th day of the account being
past due. A notification email is sent informing the customers about the hosting service being suspended.
2.5 We allow up to 15 (fifteen) days after the account has been suspended for the renewal to be paid. The account is
terminated once this period of 15 days is over. Under no circumstances would a backup or restoration of data be provided to
2.6 If the domain registration expires due to auto-renew being disabled, please notify us immediately and we will try our
best to renew the domain name for you. However should it come to the time when the domain has already been pushed into
the redemption period then you will be responsible for the one-time payment of redemption fee & the renewal charges of
the domain to renew your domain (this is the amount charged by our registrar, ICCAN Internet Corporation).
2.7 Accounts terminated due to any hosting violation, breach of our policies (TOS & BP) are not entitled to any sort of
refund what-so-ever. Instances where Wild Concepts Innovative Works has had to delete or terminate accounts (after
having evidence to substantiate the charges / violations) due to complaints of copy-right infringement, internet watchdog
complaints would also not be entitled for any refund at all.
2.8 Billing Information: You can update your billing information from the Client Area. If in case, you do not have the access
to change for some of the information, you need to contact us via Client Portal & the changes would be done in 24 hours.
Periodically it may become necessary for us to contact our customers regarding account status. If the information provided
to us is not current, it may lead to a failure to receive notices. Customers are solely responsible for keeping all personal and
billing information current at all times. We are not responsible for actions that are taken as a result of a customer’s failure
to respond to ournotices.
Please contact us for any further queries or clarifications.